Llar Viventia Privacy Policy

At Llar Viventia, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we obtain through our website dedicated to managing real estate buying and selling in Catalonia.

1. Data Controller

The data controller responsible for processing your personal data is:
Llar Viventia
info@llarviventia.com
+34606255534

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2. Information We Collect

We collect different types of information, including:
●    Personal Identification Information: Name, surnames, DNI/NIE, postal address, email address, phone number.
●    Financial Information: Data necessary for transaction management (e.g., bank information, if relevant to the transaction and with your express consent). We never directly store credit card details.
●    Property Information: Details about the properties you wish to buy or sell (address, features, price, photographs, etc.).
●    Usage and Technical Information: IP address, browser type, operating system, pages visited, time spent on pages, cookie data, and similar technologies.

3. Purposes of Processing Your Data

We use your personal information for the following purposes:
●    Real Estate Buying and Selling Management: To facilitate your property search, listing advertisements, mediation in negotiations, and management of the entire buying and selling process.
●    Communication: To respond to your inquiries, send you notifications about properties that may interest you, updates on your process, or relevant information about our services.
●    Service Improvement: To analyze how our website is used and to improve its functionality, content, and user experience.
●    Legal Compliance: To comply with our legal and regulatory obligations, including fraud prevention and compliance with tax legislation.
●    Marketing (with your consent): To send commercial communications about our services, offers, or news, provided you have given your explicit consent.

4. Lawful Basis for Processing Your Data

The legal basis for processing your data is:
●    Performance of a Contract: When data collection is necessary for the provision of our services and the management of real estate transactions.
●    Consent of the Data Subject: For sending commercial communications or processing special categories of data, where applicable.
●    Legitimate Interest: For improving our services and preventing fraud, provided your rights and freedoms do not override our legitimate interests.
●    Legal Obligation: For compliance with applicable laws and regulations.

5. Sharing Your Information

We may share your personal information with:
●    Third Parties Involved in the Transaction: Other users (buyers/sellers) with whom you interact through the platform, as well as notaries, agencies, financial institutions, or legal professionals, when necessary for the management of the buying and selling process.
●    Service Providers: Companies that assist us in operating our website and providing our services (e.g., hosting services, data analytics, marketing). These providers are contractually obligated to maintain the confidentiality of information and to use it only for the purposes for which we have engaged them.
●    Competent Authorities: When we are legally required to do so, in response to a court order, a government request, or to comply with other legal obligations.

6. International Data Transfers

Should it be necessary to carry out international data transfers outside the European Economic Area (EEA), we will ensure that such transfers are made with appropriate safeguards, such as standard contractual clauses or adequacy decisions from the European Commission.
 

7. Your Rights

You have the following rights regarding your personal data:
●    Right of Access: To obtain confirmation as to whether we are processing your personal data and, if so, to access them.
●    Right to Rectification: To request the modification of inaccurate or incomplete data.
●    Right to Erasure (Right to be Forgotten): To request the deletion of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
●    Right to Restriction of Processing: To request the suspension of the processing of your data in certain circumstances.
●    Right to Data Portability: To receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit them to another controller.
●    Right to Object: To object to the processing of your data for specific purposes, including direct marketing.
●    Right to Withdraw Consent: To withdraw your consent at any time for processing based on your consent.
You can exercise these rights by sending a written request to [Contact email for ARCO rights] or to our postal address. We will respond within the legally established timeframe.
Furthermore, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have not been adequately addressed.

8. Data Security

At Llar Viventia, we implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, the use of firewalls, and access control to information.

9. Data Retention

We will retain your personal data for the time necessary to fulfill the purposes for which they were collected, as well as to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on our website, and if the changes are significant, we will notify you prominently. We recommend that you review this policy periodically.

11. Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us at:
info@llarviventia.com
+34606255534